Privacy Policy

Last updated: February 23, 2026

Floating Notes ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use any of our websites, mobile applications, desktop applications, and web applications (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. The terms used in this Privacy Policy have the same meanings as defined in our Terms of Service unless otherwise stated.

1. Data Controller

Floating Notes is the data controller responsible for the processing of your personal data. For any inquiries regarding your data, you may contact us at: 424appslab@gmail.com

2. Information We Collect

2.1 Information You Provide
  • Your Content: Text, images, audio, and other data you input, upload, or store in Floating Notes.
  • Account Information: When you create a Floating Notes Pro account, we may collect your email address and account credentials.
  • Customer Support Communications: If you contact us for support, we may collect the information you provide in your correspondence.
2.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

  • Log Data: In the event of an error or for analytical purposes, we collect data such as your device's Internet Protocol ("IP") address, device name, operating system version, app configuration, the time and date of your use of the Service, and other diagnostic statistics.
  • Usage Data: Information about how you interact with the Service, including features used, actions taken, and session duration.
2.3 Information Collected by Third Parties

The Service uses the following third-party services that may collect information used to identify you:

  • Firebase Google Analytics SDK: Collects usage statistics, app interaction data, and error reports to help us understand how the Service is used and to improve it. Firebase Privacy Policy
  • Google AdMob: Displays advertisements in the free version of the Service and may collect device identifiers, usage data, and advertising IDs to serve personalized or non-personalized ads. AdMob Privacy Policy
  • Firebase Crashlytics SDK: Collects crash reports, device information, and diagnostic data to help us identify and fix bugs. Crashlytics Data Collection
  • Google Play Services: Required for the functioning of the app on Android devices. Google Play Services Privacy Policy

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing your Content and account information is necessary to provide you with the Service as described in our Terms of Service.
  • Legitimate Interests: We process usage data and log data to improve the Service, ensure its security, and fix bugs. We have assessed that these interests do not override your rights and freedoms.
  • Consent: Where we use cookies or third-party advertising services (such as Google AdMob), we rely on your consent. You may withdraw your consent at any time.
  • Legal Obligation: We may process your data when necessary to comply with applicable legal obligations.

4. Your Content

No one other than you and those you explicitly authorize will be able to see your Content. We protect your Content to ensure that no one at Floating Notes can view it unless you give us your express permission or unless it is necessary to comply with our legal obligations.

If you contact Customer Support for assistance with your Content (for example, if you cannot find a note you believe should be in your account), we may ask for your temporary permission to view your Content. This permission terminates when the issue is resolved.

5. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Service.
  • To process and store your Content.
  • To improve, personalize, and expand the Service.
  • To understand and analyze how you use the Service.
  • To identify and fix bugs, errors, and technical issues.
  • To communicate with you, including for customer support and service-related notifications.
  • To display advertisements in the free version of the Service.
  • To comply with legal obligations.

6. Data Retention

  • Your Content: We retain your Content for as long as your account is active or as needed to provide you with the Service. If you delete your account, your Content will be deleted within a reasonable period, except where retention is required by law.
  • Log and Usage Data: We retain log and usage data for a period necessary to fulfill the purposes described in this Privacy Policy, typically no longer than 26 months.
  • Customer Support Data: We retain communications with Customer Support for as long as necessary to resolve your inquiry and for a reasonable period thereafter for quality assurance purposes.

7. International Data Transfers

Your Content and personal information may be transmitted through and stored on computer networks and storage systems operated by Floating Notes, its service providers, and third parties (including Google/Firebase). These systems may be located in the United States and other countries outside of the European Economic Area (EEA).

By using the Service, you consent to the transfer of your data to countries outside of the EEA. Where such transfers occur, we rely on appropriate safeguards, such as the service provider's compliance with recognized data protection frameworks or standard contractual clauses, to ensure your data is protected.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or are otherwise covered by the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at: 424appslab@gmail.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

9. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from websites you visit and are stored on your device's internal memory.

The Service does not use cookies explicitly. However, the Service may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies. If you choose to refuse cookies, you may not be able to use some portions of the Service.

For users accessing the Service through our website, third-party cookies from analytics and advertising services may be used as described in Section 2.3.

10. Service Providers

We may employ third-party companies and individuals for the following reasons: to facilitate our Service; to provide the Service on our behalf; to perform Service-related tasks; or to assist us in analyzing how our Service is used.

These third parties have access to your personal information only to the extent necessary to perform the tasks assigned to them on our behalf. They are contractually obligated not to disclose or use the information for any other purpose.

11. Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

12. Links to Other Sites

The Service may contain links to third-party websites or services. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Children's Privacy

The Service is not intended for use by anyone under the legal age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from minors. If we discover that a minor has provided us with personal information, we will promptly delete it from our systems. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at 424appslab@gmail.com so that we can take the necessary actions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service or by other appropriate means. The updated Privacy Policy will be effective as of the date stated at the top of the document. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, suggestions, or concerns about this Privacy Policy or the way we handle your personal data, please contact us at: 424appslab@gmail.com

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